Effective Date: October 5, 2026
Compass Care, LLC (“Compass Care,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, communicate with us, submit an online form, respond to an advertisement, or use our services.
We may collect information you voluntarily provide to us, including your name, telephone number, email address, and information you choose to provide regarding senior-care needs, caregiving concerns, housing or living needs, care planning, or services you are seeking.
We may collect this information through Compass Care's website, telephone calls, text messages, email, Facebook and Instagram lead forms, social media, appointment forms, and other communications with us.
Our website and technology providers may also automatically collect limited technical information, such as browser type, device information, IP address, website activity, cookies, and similar information used to operate and improve our website and marketing.
We may use your information to:
If you submit information through a Compass Care advertisement or lead form on Facebook, Instagram, or another platform, the information you provide may be transmitted to Compass Care and stored in systems we use to manage inquiries and communicate with prospective clients.
Submitting a lead form does not automatically enroll you in a newsletter or unrelated promotional communications.
Please avoid providing detailed medical records, Social Security numbers, financial account information, or other highly sensitive information through social-media lead forms.
Compass Care does not sell personal information for money.
We may provide information to service providers that help us operate our business, such as website hosting, customer relationship management, communications, scheduling, advertising, analytics, email, or technology providers. These providers may process information on our behalf as necessary to provide their services.
We may also disclose information when required by law, to protect legal rights or safety, or with your authorization.
When you ask Compass Care to assist with care coordination or senior-care services, information may also be shared with appropriate providers or resources when authorized or otherwise permitted by law.
If you provide your telephone number or email address, Compass Care may use it to respond to your inquiry and communicate with you regarding the services you requested.
Where separate consent is required for marketing or automated communications, Compass Care will obtain that consent as required by applicable law. Consent to receive marketing communications is not a condition of purchasing Compass Care services.
You may request that marketing emails or text messages stop at any time using the unsubscribe instructions provided or by contacting Compass Care.
Our website may use cookies and similar technologies to operate the website, understand how visitors use it, measure advertising performance, and improve our services. Third-party services may also use cookies or similar technologies according to their own privacy practices.
Compass Care uses reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide services, respond to inquiries, maintain appropriate business records, satisfy legal requirements, and resolve disputes.
You may contact Compass Care to request access to, correction of, or deletion of certain personal information, subject to applicable law and record-retention requirements.
Washington residents may have additional rights regarding consumer health data under Washington law. Please see our Consumer Health Data Privacy Policy for additional information.
Compass Care's services and website are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 through our website or advertising forms.
Our website may contain links to websites or services operated by third parties. Compass Care is not responsible for the privacy practices of third-party websites or services.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements. The current effective date will appear at the top of this page.
Compass Care, LLC
Spokane Valley, Washington
(509) 995-5554
jessica@compasscarepro.com
